I've tried to restore my computer to the factory settings through the restore option on my computer. However, it doesn't go back to the factory restore point.
I also tried pressing F8 to get to the menu on my dell. I then select "repair my computer" and it says "windows is loading files" but then proceeds to the log in screen instead of continuing to the rest of the menu and to the point where I could restore my computer.
I was wondering if there are any different options to get my computer to restore to factory settings.
Thanks.