I work in IT at a college. Recently someone took a box, from a vendor, for another brand of computer, that we were throwing away, and packed a Dell Inspiron into it. I am not sure if their intention was to ship it to Dell for repair or just shipping it to someone else. In either case they never took off the old shipping labels and never put the new one on. It was shipped to our vendor who in turn said what? and then shipped it back to the only other address on the box. Now it sits at my desk.
I have the serial number and the service tag. Is there any procedure I can apply to at Dell to have the owner's name released to me? Since the person was using a box from our department the person who owns it is probably someone on staff at my college.