Help!!!
My Dell Inspiron xps 8500 stopped working today. This was completely out of the blue but within two hours I got the blue screen of death at least three times. I ran pretty much every system analysis I had and everything came up fine. I ran a full virus scan and there was nothing detected. However, the computer kept restarting so I figured I would check the drivers and make sure everything was up-to-date. I downloaded a few optional drivers (such as my AMD video card) and when the system went to restart, it read "35% installed" and then... bsod!
I have been trying to start it all night with no luck. I get the message:
RECOVERY
Your PC COULDN"T TURN OFF PROPERLY and needs to be repaired.
Error code: 0xc0000001
You need to use the recovery tools on your installation media...
So here is the thing, I don't have any installation media as the system didn't come with any. My warranty expired last year so I don't have that to fall back on either. There is no option to "repair" from the system itself. I am really at a loss for what to do. Does anyone have any ideas? Also is there any way to get an installation disk after the fact?
I would be grateful if someone could get back to me. I must confess I am not a computer expert and my skills in the field are pretty limited. This is our family cpu so I really need to get it working. If I have to I guess I will take it to Geek Squad but they are very expensive.
Thank you!
