Hi all,
I'm having serious problems installing a Brother scanner, an ADS-2100 desktop scanner to be connected by USB.
Not my choice as I don't like Brother and their horrible drivers but one of our users got one.
I can install the drivers successfully on a few of our machines here but none of the Dells I've tried so far, including that of the user. It always throws the same error part way through installation.
difxdriverpackageinstall error = 10
Googling hasn't helped me much, I've used drivers from both the included disc and from Brother's website. I've tried;
Remove the PC from the domain to install as local admin.
Remove our antivirus package prior to install (MBAM Enterprise)
Also tried it on a fresh laptop I was installing that had not yet been added to our domain, all without success.
Brother support were no help with a canned response that is part of their FAQ for the product (hence its a common problem and not just for this product)
Anyone have any ideas?