My phone rings and the Caller ID shows this:
Caller says he is from Dell and asks for me by name? Smelling something rotten I asked why the Caller ID didn't show Dell. He said it was because he was using an Internet Phone. Then asked if I was at the computer, said yes, and then he said it was sending out reports to them of errors on my computer. He said to make sure it was the correct computer he'd like to check the Service Tag... no way I'm telling him that and he proceeded to give me MY SERVICE TAG! Then the scam started, look at my Event Viewer and all the errors and warnings... at that point I hung up (and he didn't call back of course).
So I called Dell Support and spoke to them. Of course they told me it wasn't them who called and it was a scam. Surprisingly I was told this has been happening to many people.
I was concerned HOW they got the 3 pieces of info, name, number, and Service Tag. Asked to speak to a Supervisor. Eventually he confirmed they've been getting calls from customers like this. Dell Security is investigating.
Afraid that my Dell Credit card was compromised I call Dell Financial as well. They too say the data is safe.
Well, be warned.
Oh, I did call the number back and got a recorded message, "This call could not be completed because I was trying to reach a Skype user"?
Oh well.