Although out of the box this problem did not occur, recently during power up the computer does not display the F2 and F12 details on the screen and remains black until the Windows logo appears. Holding down the Esc key during Power up brings up the F2 and F12 info on the screen along with a progress bar that fills and disappears. The F2 and F12 keys will not respond with the Esc key pressed or released. As a result I cannot get to the Setup or Boot Options. Otherwise, start up progresses normally.
Please help.