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PBR and WINRETOOLS on Dell XPS 8500

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My Dell XPS 8500 os Windows 8.1 (upgraded from original 8.0 upon purchase) crashed on me and i want to know how to access and use PBR and or WINRETOOLS. my management program shows these partitions as being present and healthy but they also do not have drive letters assigned and that is only I know to access such partitions. my knowlege is basic and do not recall every having problems in past with computers with similar factory partions or restore images. Will someone please try and explain or advise me on this problem.


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