Quantcast
Viewing all articles
Browse latest Browse all 5921

XPS 8500 randomly freezes at splash screen when turned on

I have an XPS 8500 that is about 2 years old.

3rd Gen I7-3770

16GB RAM

2TB HHD + 32GB SSD

BlueRay

Most times when I turn the computer on, it freezes at the black screen with the Dell logo. I have waited as long as 2 hours and nothing happened.

I hold on the power button until the PC shuts down and when I power it up again, it works.

Can someone help me figure out what the problem is?

I don't want this to get worse and would rather preempt it with a fix before it gets worse.

I was running Windows 8 and I just upgraded to Windows 10. I have this problem with Windows 10 and I had it with Windows 8.

Thank you in advance. 


Viewing all articles
Browse latest Browse all 5921

Trending Articles



<script src="https://jsc.adskeeper.com/r/s/rssing.com.1596347.js" async> </script>