Hello,
My computer recently just stopped booting. It is stuck on the black screen Dell Logo with no spinning dot wheel. From reading many discussions on this problem I ran the Diagnostics and received this information:
Error Code 2000-0142
Validation 68442
Msg: Hard Drive 0-S/N Z1E2VDJC, Short self test unsuccessful
My computer info is:
Dell XPS One 2710, Windows 10, no longer under warranty
If you need any other info just let me know and where to find that info.
From reading the forums, I was unable to get a clear answer on what I should do. I know that the Hard drive will likely need to be replaced. But did read that it could be fixed using the original OS disc and boot from there. Also, I read that it could be an electrical issue where the cord into the hard drive might be the only thing bad. I am not that computer savvy so I apologize in advance for all the noob questions. I appreciate all the help!