A new customer of mine has a Vostro 460 of about 4 yrs age. The network card is running at 10 meg. These are due to be replaced in a month or so so I thought I would just drop in a separate network card in the interim.
The card shows up in the device manager and appears fine but a) no light shows on it when the cable is plugged in and b) does not work (obviously).
The card is a Startech ST1000SPEX2 card (PCIe card, 1Gb, x1) so I tried it in the first x1 slot next to the x16 slot on the motherboard.
Tried the usual reboots, tried to find a setting in BIOS for disabling the onboard NIC (did I miss it?) but ran out of time. Customer is 2 hours away with no remote support (soon to be rectified!).
Any suggestions? I am not primarily a hardware guy (database developer) but know my way around equipment - just need some suggestions to try. Someone suggested onboard jumpers but I did not think those were used much anymore.