I just tried to update the BIOS from A03 to the latest A10. I'm running Windows 10 Home, Vers. 1709., with all updates installed. Everything about the BIOS update seemed to go well. Got a message that the update was successful but needed a restart to take effect. I hit the Restart Now option, Seemed to restart normally, but it hung when it started loading windows. Here's where it hung:
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I let it run like this for 30 minutes or so, then shut it down by holding in the power button. I then tried to start it again. I noticed during startup that I got the Dell screen (I think maybe it's called the POST screen) where I can specify the boot source. I let it continue til it hung again (same spot). I shut it down again and found my Repair Disk, restarted and hit F12 during the Dell screen, selected DVD drive, and hit a key to continue. Windows hung again, similar to before, but this time it had an automatic repair message (which got my hopes up). Here's the Auto Repair message:
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Well, no luck. I let it run like this for a half hour or so, then shut it down, Next I found a USB Recovery stick, stuck it in, selected USB Disk during the Dell screen. This time it hung again at the same place. No mention of Automatic Repair. Shut it down again. Then I tried starting again, but hit F2 during the Dell screen to go to Setup. It went to Setup normally. Here's what it looked like:
Image may be NSFW.
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The heading shows that the BIOS was updated to A10. I went through all the setup screens. Nothing appeared abnormal or unusual to me. I was glad to see that the A10 appeared to have installed, and that the system date and time were correct, but disappointed it still wouldn't load windows. I exited BIOS without saving. It hung in the same spot. I turned it off, and posted this.
Would appreciate any suggestions on how I might get windows to load using either the Repair Disk or the USB Recovery stick, or any other trick to get to the Recovery options. Thanks.
