After speaking with "support" for over an hour tonight, I'm still no closer to getting anything to work.
Let me start this by saying, I'm fairly proficient when it comes to computers. Everything is plugged in, it's been double checked and it's all in the right spot.
List of problems:
-The computer turns on, but the mouse and keyboard won't work. Even though the light on top of the mouse is lit up (tried them on my other computer and work fine)
-The monitor has message "No DisplayPort Cable Found", which I see is a huge issue, but I tried all "solutions" with no luck.
The person I spoke with said it may be my motherboard, and tech could be sent to my house in 3-5 business days. I opened the computer and monitor a few hours ago. Having someone fix a brand new computer is a little off-putting.
I realize the motherboard may work fine, but I literally have no clue what to do.
any help would be appreciated. (Even though there's not much to go on)