Have a brand new DELL 3000 Inspiron (3647) windows 8.1, ACER T232HL ABMJJZ Touchscreen, LOGITECH wireless mouse/keyboard.
When I let it sit for a while and go back to use it....when I activate (click) the mouse, the desktop screen comes on ...but, the mouse has disappeared and the touch screen does not work. There is no way to get a response from the mouse or screen...If I press control/alt/delete it goes to a blank screen... not the task box . The only way I can get out of it is to turn off the computer on the tower. What might the problem be?...and what can I do to fix it? Thank you