I am running Windows 7 - 32 Bit, on an OptiPlex 790 (Early 2011)
Service Tag: <ADMIN NOTE: Service tag removed per privacy policy>
I had some drivers with a printer that we had. Initially windows was able to find and install the driver. Later, it stopped working for some interesting reason and would not find the device driver. My first attempt was to find the driver for the printer (Brother MFC USB 9700) and manually install it. I found one for Windows Vista, but it didn't work. The second attempt was to uninstall the USB controller drivers and let Windows install everything again. It installed everything except the "SM bus controller" didn't install. When I go to manually check if it will find the driver, it says that "driver can not be found, code 28". I tried using dell.com drivers and reinstall the chipset driver, still not working. I'm not sure what the problem is and how to troubleshoot it. Any help would be appreciated.