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Inspiron 3847 Dead mouse and keyboard

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I get nothing from my mouse and keyboard once I get to the MS 8.1 desktop. I can F2 into the BIOS but once I leave I get nothing (I have tried all USB ports with both devices). The mouse's red light is on, but nothing. [I believe this might have happened after an automatic Microsoft update but I can't be 100% sure.] A couple "experts" I've talked to have said to just re-install Windows but I don't want to do that yet. This system isn't very old and this should be an easy fix. PLEASE HELP! Thank you.


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