Hi,
Has anybody managed to successfully update the above machine from Windows 8.1 to 10?
On my completely standard machine I've tried updating via the icon, media creation tool, upgrades, clean installs etc
I've managed to get Win 10 to boot to desktop on a few occasions, then after doing Windows Updates the system falls over after a reboot, there's no way to bring it back to life and you get a 'system did not shut down properly' error just after the bios and it never recovers from that point.
The same scenario as above, but this time I avoid Windows Updates and go to the Dell website instead. I let the auto driver update do its thing, it downloads and installs any required drivers, does a reboot (that hangs for ages) and I get the same error 'didn't shut down properly' and from that point the system will not boot.
I've tried to do advanced repairs, refresh, restore, you name it, but the only way I can get the system back up is with yet another clean install of Win 10 or if I use a Win 8.1 restore USB stick that Dell sent me.
My last effort was to use the Dell 8.1 restore USB stick, so wiped the whole lot, installed from the usb stick, updated all drivers, updated all Windows updates. At this point everything has been working perfectly so I don't believe there's any kind of hardware issue.
Does anybody have any idea what I'm doing wrong?
Thanks in advance.
