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Troubleshooting help

We have just bought a dell computer from Dell.  Have been using for about 3 weeks now and nothing but trouble. The screen goes blank.  Or it keeps saying your graphics card has stopped working.  I emailed Dell and received an email saying they would contact me in a day.  That was 4 days ago.  

I joined this community thing but cannot find where to start a conversation So decided to reply on here.

CAN ANYONE HELP PLEASE.


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