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Beware the "Win 10 installation team" phone calls!

Got two phone calls today claiming to be the "Windows 10 installation team at Microsoft".One gave me the typical song and dance that my "...Win 10 PC was sending distress signals to Microsoft" and he...

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3 strikes for Windows 10 forced Automatic Updates policy

It's happened for the 3rd time in just 9 days: a forced update that's crashing Windows 10 systems :-(1) an unstable graphics driver (for Nvidia graphics cards) which switched off monitors,2) a buggy...

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Why is all available space on my D: drive?

I got a new Dell 8700 XPS Special Edition, and quickly ran out of available space on a 3TB hard drive.  I discovered then, the C: drive has a capacity of 214 GB, and the data-partition drive D: has the...

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XPS 8700 Driver Questions

Do I need to install both of the chipset drivers listed for my machine? Are they actually different? It makes no sense to have two, but I'm wondering if they effect different parts of the system. I...

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Updates 8/4/15 - Windows Updates (pushing Win10)

Microsoft released [re-released (??)] several Windows Updates on Tuesday 8/4, in the optional (or recommended) category, the point of which appear to be encouraging updating one's O/S from Win7 or...

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Serious Problem

Okay so I' m new at this computer repair stuff, and I just got a big stumper which could be nothing, but I'd like to be sure. So this tower (Dell Precision T35400) wasn't working at the restaurant but...

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Jumper pin position on a Dell MIH61R MB (Inspiron 620)

Hello and help!I bought my wife a Dell Inspiron 620 new. I was de-dusting the inside and knocked off a jumper pin connector. It is a five(5) pin labeled PWRSW1 located at the outside edge near the end...

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Monitor Stand

Hi,I have been tasked with finding out whether we can purchase stands for Dell monitors, separately from the monitors. I know there are generic compatible ones out there (everywhere!) but we currently...

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Monitor flickering....

My monitor flickers when I enter into Second Life virtual world through their port viewer.. It started this behavior on Friday Aug.7,2015 and it continued to do so every since.. I have scanned,...

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Dell Backup- credit card update??

Dell Backup and Recovery how do I update credit payment information and purchase more cloud space??

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Will micro SD fit my SD slot?

I have a Inspiron Desktop (3847, Early 2013) with a SD slot. Can anyone tell me if it will accept a micro SD card?Thanks

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How can I Report A Problem with Latest BIOS Firmware Update?

I updated the BIOS firmware from version A03 to version A12 on my OptiPlex 9020 desktop.   After the update, powering up with F2 key does not enter BIOS setup like before, it just immediately boots...

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Things that make you hummmm.

A couple months ago I was given a vostro 200 mini tower. I up graded to newest bios, bumped ram to 8 gigs, and added a graphics card. My only real issue was the stock E2140 and it's 1.6ghz so I read...

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Dual Monitors for Optiplex 3020 Small Form

Just received my OptiPlex 3020 Small Form today. Noticed right away only one output for a monitor. After traveling to Best Buy and learning that a regular video card won't fit my tower, does anyone...

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Optiplex 9020 fans "rev" while in sleep mode?

I have a Dell Optiplex 9020.  When the computer enters sleep mode after 15 minutes, you can hear the fans continuously rev.  They will speed up for about 3 seconds, slow down for a couple seconds, and...

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Dell XPS 8700 - keyboard failure when bios boot (but not when Windows is loaded)

My Dell XPS 8700 has Windows 10 and a wireless Logitech keyboard, connected by USB. The keyboard works absolutely fine when Windows has loaded. I have the latest bios version, A11.However, when the...

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Dell System Detect will not install on Dell 8500

I cannot get my Dell 8500 to install the Dell System Detect so that I can find out what the problem is with my computer.  I get an error message: See the setup log file located at...

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Can XPS 8700 take 3 Hard drives

I am thinking of buying an xps 8700-1570, but need to know whether it will take 3 hard drives.  I would like to use an SSD for the OS, 1TB for data and 1TB for backup, all internal.

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XPS8500 mSATA port to drive SATA iii HDD?

I have an XPS8500 desktop with  a 2tb SATA iii HDD currently as the only drive. I have purchased a 1tb Samsun Evo 850 to replace the HDD (the HDD has only about 600gb used, so it should migrate...

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Dell Data Safe Local Backup

My desktop computer is a Dell, Inspiron AIO 19, running Windows 7, 64-bit Operating System.Due to problems with it this year, I had to reinstall Windows from the discs supplied, resulting in the...

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